Reference

Privacy Policy for Your euro55 Account

euro55 Privacy Policy explains what we collect when you create an account, verify your phone, sign in on mobile and use DANA or QRIS.

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euro55 Privacy Policy for Your euro55 Account
CONTACT OPTIONS

Privacy Help When Account Details Stall

A direct support path helps when a phone check, wallet status or account record needs attention.

Account privacy chat Use the account support chat for access, correction or deletion requests.
Wallet record check If a DANA, OVO, GoPay or QRIS reference appears incorrectly, send the transaction date…
Access assistance When login or phone verification blocks a privacy request, tell us the device path…
DATA PRACTICES

How euro55 Handles Policy Requests

We keep privacy work tied to practical account events rather than collecting details without a reason.

Account details

We use the name, phone, email and verification details you provide to create and protect your account.

Device and sign-in data

A mobile or desktop browser can send session, device and sign-in signals that help us recognise unusual access.

Cookies and sessions

Cookies can keep a secure session active and remember essential browser choices.

Wallet references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references can show a payment status connected to your account.

Retention decisions

We retain records only for the period needed for account operation, dispute handling, security checks or legal duties.

Change requests

To request access, correction or deletion, contact support from the account linked to the data and state the change you…

Privacy Policy Answers for Indonesia

These Privacy Policy answers focus on the account steps you are most likely to meet: phone verification, mobile sign-in, wallet references and requests sent through support chat. If your question concerns eligibility or access, the answer depends on local law. For a record-specific matter, contact us from the account connected to the data.

The Privacy Policy covers details you provide for an account, including your phone, email and verification data. It also covers sign-in, device, support and payment-status records used to provide access, investigate unusual activity and respond to requests about your personal data.

Phone verification connects account access to a confirmed contact route and helps us separate your request from another account. It can also help with unusual sign-in checks. We will not ask you to provide a phone password or a wallet password in support chat.

Yes. The Privacy Policy covers payment references and status details linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. These references help us investigate a missing or mismatched record without requesting confidential wallet credentials.

Open the support chat from the account connected to the request and state whether you want access or a correction. Include the relevant phone or email and a clear description of the change. We may confirm your identity before discussing the record.

You can send a deletion request through account support. We assess each record under the Privacy Policy and local requirements. Data that is no longer needed may be removed, while records needed for security, disputes or legal duties may remain.

A mobile browser can create session, device and sign-in records used for account security and troubleshooting. Clearing browser cookies may sign you out and trigger phone verification again. We handle those signals under the Privacy Policy rather than asking for your device passcode.

Use the support chat linked to your account and label the message as a Privacy Policy request. Share only the details needed to locate the record. If access or eligibility is involved, the outcome depends on local law, and we will explain the available path.

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